An organization’s success depends on many factors, of which one is maintaining a highly efficient Human Resource (HR) team. Most of the time, though, the HR team is so overloaded with tasks that unnecessary manual processing takes up a lot of their time. To address this challenge, organizations are now opting for Human Capital Management (HCM) software. If yours is a growing business and you are in the market for the best HR tool that fits your company, here is a comparison of two leading tools to guide you in your decision. Read on for a complete Gusto review and its side-by-side comparison with MobileHR.


The first things you should evaluate when purchasing any new software are its key features, aka, what it can do for your organization. Let us look at how these two tools stack up regarding the most important HR tasks any organization must handle.

All-In-One Solution

Gusto: Investing in a solution that handles all of the HR data in one place might seem like a smart idea and Gusto delivers on that promise. They combine all employee data in one place and one solution takes care of every HR task through its different modules.

MobileHR: The 100% mobile app provides all data in one place, segregated by modules for easy access from anywhere. Moreover, with MobileHR, you could synchronize the data with other apps such as email, messaging, camera, and so on. The tool also could send you quick reminders if you need to edit any data manually.

Payroll Management

Gusto: The online payroll administration module makes the payday hassles much easier for the HR team by automating the entire process. The tool also connects with third-party payroll apps. Internally, the module is integrated seamlessly with the other modules and also handles tax computation and filing.

MobileHR: The secure mobile app not only allows you to view and edit payroll data on-the-go but also enables third-party vendors to easily work on the data without compromising on data privacy. It thoroughly integrates with external payroll software such as Quickbooks. Further, you could set different payment types, frequencies, and groups using this tool. It manages your taxes in a breeze, too.

Benefits Tracking

Gusto: Gusto offers a Benefits module that enables employees to self-enroll their preferences on the portal itself. Further, licensed advisors are available from the company to help answer your questions around the right benefit options. The module connects seamlessly with the payroll and tax administration piece.

MobileHR: Track your company’s benefits offering with a few simple taps on this app. Manage employee preferences, costs, enrollments, and so on, from anywhere. Add third-party insurance vendors who could manage the claims and benefits smoothly through their respective smartphones. Additionally, your employees could track their enrollments using their app access credentials.

Performance Management

Gusto: Every organization has to go through appraisal cycles and feedback sessions, making performance management an important feature in any HCM tool. However, Gusto does not provide any performance management option in their software.

MobileHR: The tool makes appraisal cycles easy by automating the entire process. It maintains a record of all the points discussed in feedback sessions, including goals, so that both managers and employees could go back and review them at a later time. Managers could further prepare team reports based on all the team members’ performance.

Handling Vacations and Time-Offs

Gusto: Managing paid-time-offs is simple with this tool as your HR team gets to set the company’s leave and vacation policies on the tool itself. Employees could request time-offs on the portal and managers also have the right to assign time-offs to team members. You could choose between Google, iCal, or Outlook calendars to update the employee time-offs.

MobileHR: Vacation handling could be done from anywhere using this truly mobile app. Employees could log in and request for leaves while starting their vacation and managers could approve the leaves using the same app. Besides, managers have the option to synchronize the vacation calendar with the calendar on their smartphones, so that they could quickly check the team availability when on the move.

Time and Project Management

Gusto: Gusto comes with a basic time tracking feature where employees, regardless of being full-time or contractors, could enter their hours directly on the tool. All the managers need to do is approve the hours on the portal itself. For complicated time-tracking, Gusto provides integrations with several external timesheet management software.

MobileHR: Managing hours is a thing of the past. With MobileHR, you could do much more than fill timesheets. Yes, employees could still enter their hours and managers could approve them, but additionally, managers could assign tasks and projects based on the availability of team members. At the end of the day, these project management reports could be sent to clients, payroll administrators, and project owners.


Gusto: Employees could log in to the Gusto portal with their credentials using either a computer or a mobile. Gusto has a mobile-optimized portal as well. They could check their compensation, taxes, paid-time-offs, and other details using the employee self-service option.

MobileHR: Not only does MobileHR provide an app using which employees could access information about their leaves, their roles, and so on but it also has the manager self-service option at no additional cost. Managers could use the app to approve leaves, record new hires, manage promotions or terminations, and handle long absences. All of this could be done while traveling for a new business deal.

Reporting and Searches

Gusto: As all the modules of this tool work in tandem, it is easy to run reports for any kind of HR requirement, be it vacations, new hires, payroll, or anything else. Standard reports with customizable fields are available in Gusto, with the option of exporting to different types of files.

MobileHR: With MobileHR, everything is managed on the app. Your HR team could run reports based on built-in templates or design custom templates to suit specific needs. The plus point of this app is that it has an in-built company org chart, using which you could directly send any report to anyone in the company by simply tapping on their name on the chart.

Secure Access

Gusto: With Gusto, you could set up role-based access for employees, managers, and the HR team. The tool also allows you to set up multiple administrators with varying access rights.

MobileHR: MobileHR also works on the role-based access model. The 100% mobile app takes security seriously as it also offers vendors to connect to the same database, albeit with restricted rights. Moreover, the entire access policy could be handled by an administrator from your company, giving you the freedom to work on the security aspects.


Let us now talk a little bit about how these tools differ in pricing. In most cases, you would prefer to purchase software that provides value for money, especially if yours is a growing organization. Do these tools hold up well on this aspect? Let us find out.

Gusto: Gusto offers 4 plans, namely, Concierge, Complete, Core, and Contractor. The first two plans are available at $12 per month per employee and the last two come for $6 per month per employee. It does not end there, though. You also have to pay a base price of $149 per month for Concierge and $39 per month for Complete and Core. The Contractor plan does not have a base price. Certain benefits are available as add-ons for all plans.

MobileHR: On the contrary, MobileHR offers transparent, flat pricing of $75 per month, regardless of the number of employees. You could continue to add new employees any time but you will not be charged extra. All of its features are available at this flat rate.

Target Market

Gusto is suitable for small and medium-sized organizations that wish to handle payroll efficiently while also working on some basic employee management tasks. Startups that manage contractors and are handling payroll for the first time could benefit from this tool.

MobileHR is designed with smaller organizations in mind, whose employee count is between 10 and 100. However, the tool has no implementation time and could be scaled up to add as many employees as needed. All you need to do is download the app on your mobile from the App Store and start adding employee data.

User Reviews

Learning about what other users have to say about a new software could help you make an informed purchase decision. Here is a summary of the challenges some users faced while using Gusto.

1) Payroll Errors: Some users have noted errors in payments and mistakes in filings.

2) Not Seamless: Users have encountered challenges with the software not being able to provide seamless connectivity between employee and contractor payroll data.

3) Basic Features: Vacation management and reporting were found to be basic and not robust.

4) Flexibility: Payroll must be processed at certain days only, leaving organizations having different employee groups with no flexibility.

5) Third-party integrations: The connectivity with third-party software has not been a smooth experience for many users.

MobileHR, on the other hand, has all of its modules in a single place so that the data is always found easily. Its robust vacation management and time tracking make HR tasks easier and error-free. Advanced reporting features come at no extra cost. Third-party vendors and software are seamlessly connected to the app.

Editorial Reviews

Now, let us look at what some of the technical experts are saying about the improvement areas of the Gusto software.

1) Benefits Limitations: The software does not cover all the states of the US in terms of providing benefits. Currently, it covers only 26.

2) Scalability: Basic features are only suitable for small businesses and startups. Not a good option for growing companies.

3) Pricing: Many key features are only available at higher-priced plans.

MobileHR could counter the above challenges as it offers benefits tracking and other features regardless of the number of employees at a flat monthly rate. Moreover, it is suitable for all business sizes because you could go on adding new employees as your business blooms.

The Verdict

Not every HCM software out there would suit your company’s HR needs. That is why you need to carefully evaluate the features, pricing, target market, and reviews before making a purchase decision. On the face of it, it looks like Gusto provides an all-in-one solution to ease the burden on your HR team, but its complicated pricing structure and limited abilities may not make it an ideal solution. MobileHR, on the other hand, is a scalable, fully-featured mobile app that makes HR tasks easier whether the user is in the office or on the move. No contracts and billing hassles make this tool all the more lucrative for small businesses.