Your organization’s success is important to you and your employees form a strong part of the growth story. Naturally, the team that handles all the details of employee and organizational data, that is, the Human Resource (HR) team, could often be overburdened with manual processes. To make this team more efficient, it is advisable to use a Human Capital Management (HCM) software. There are, however, many options in this category of software available in the market and choosing the right one could be tricky. As a guide for your purchase decision, here is a side-by-side comparison of two leading tools. Read on for a complete Paychex review alongside a review of MobileHR.


To evaluate whether any software is the right fit for your company, an exercise comparing the two tool’s features is a must. Let us find out how MobileHR and Paychex stack up concerning the most important HR tasks.

Data in One Place

Paychex: Paychex is a full-spectrum HCM solution that covers the employees’ entire lifecycle data, all in one place. Complex HR processes are made simple by easily navigable modules in the HR software suite. Function-focused analytics available throughout the suite effectively guides the users to find solutions to HR problems more quickly.

MobileHR: This 100% mobile app holds all employee data in a single solution and breaks the data down into modules for easy navigation and access from anywhere. It also allows you to synchronize all the data with other phone apps such as email, messaging, camera, and so on. You could view and edit data on-the-go and get reminders set up from the app if anything needs to be edited manually.

Payroll Administration

Paychex: Payroll is made easy with this solution as it has custom plans as per the size of your organization. Also, ever since the introduction of Payroll Flex, you could process payroll online or through a mobile app. Employees could also view their pay stubs and tax forms using the portal.

MobileHR: With MobileHR, you could process payroll while on the move. The tool also allows you to set different pay frequencies for different groups of employees, such as full-time and contractors. Employees could use the mobile app anytime to access their salary details and tax filings. Moreover, you could integrate third-party payroll software such as Quickbooks.

Benefits Tracking

Paychex: Real-time updates to employee benefits could be done using the Paychex Flex online benefits tracking feature. Employees could view their enrollments and change their preferences on the portal as well as on their mobile devices. You could also work with your company’s current brokers using this tool for complete coverage of policies.

MobileHR: The mobile app not only allows you to handle all benefits-related data such as costs, employee preferences, and so on, from anywhere but also allows third-party insurance providers to access data on the same app, albeit with need-based access. Employees could also log in to the app from anywhere and update their enrollments.

Time and Project Management

Paychex: Depending on the size of your business and your time-tracking hardware, Paychex provides flexible timekeeping options. Use it for online time tracking with Paychex Flex, or integrate it with a biometric identification device in the office. Employees could also use the mobile app to clock-in their hours when working from remote locations.

MobileHR: The basic features of timesheet management through the mobile app still exist on this platform but MobileHR provides something even better. As a manager, you could assign specific tasks or projects via this app based on your team’s availability. At the end of the day, you could generate reports of these assignments and send over to clients, project owners, or the payroll staff, all through a few easy taps on the mobile.


Paychex: With employee self-service options available on the portal as well as on the mobile app, employees could access their compensation, leaves, training material, and other data relevant to their job profile. Manager self-service options are limited to approving leave requests for team members. Self-service is a feature available in higher-priced plans.

MobileHR: MobieHR not only provides employee self-service options where employees could request for leaves, view paychecks, benefits, and other data on the mobile app but managers could go beyond just approving leaves. At no extra cost, manager self-service options allow you to manage new hires, promotions, exits, retirements, long-term absences, and much more.

Vacations Management

Paychex: This solution does not have an inherent vacation management module in the HCM solution but offers a separate solution called WORX that could be exclusively used to schedule vacation and time-off policies. At the very least, the all-in-one solution allows employees to request for leaves on the tool where managers could approve them.

MobileHR: Vacation management is a prized feature of this mobile app. It not only allows employees and managers to request and approve leaves on the tool but also enables managers to synchronize the team’s vacation calendar with the built-in smartphone calendars. So, if you are on the move, you could quickly glance through your phone to check who is working on a given day.

Performance Tracking

Paychex: Performance management has been newly added to this tool and could be handy when used in conjunction with the already inherent learning management module. With this new addition, organizations have the flexibility to choose any kind of appraisal cycle and use built-in templates to facilitate meaningful discussions.

MobileHR: MobileHR makes performance tracking simple by fully automating the process. No matter what your organization’s appraisal cycle is, this tool keeps note of every discussion point between employees and managers. Both could go back into the app at any stage and review those discussion points. All of this is accessible via a user-friendly mobile app.

Reporting and Searches

Paychex: Analytics-based reporting is available for your HR team to get answers to organizational issues. These reports are part of the Workforce Analytics module and contain standard as well as customizable reports (available in higher-priced plans). Moreover, the cloud-based tool allows you to generate and share live reports to quickly help you feel the pulse of the organization.

MobileHR: This HR tool has several built-in as well as customizable report templates to choose from at no extra cost. Keep track of hiring, terminations, compensations, benefits, vacations, and a lot more anytime through this purely mobile app. Additionally, it provides an in-built company org chart through which you could send any report in real-time to anyone in the company by simply tapping the name on the chart. Thus, it saves your time on emails.

Secure Access

Paychex: With Paychex, you could set up secure access credentials for different roles or different categories of users. For example, your organization could define role-based access for administrators, employees, business owners, financial advisors, and so on.

MobileHR: MobileHR is a completely flexible HR app that takes security seriously. Hence, it also uses strict role-based access to the database. Moreover, with MobileHR, you could assign an administrator within the organization who gets to decide the roles and their access requirements on the tool, be it employees, managers, or third-party vendors.


Let us now take a look at what prices these two tools are available at. After all, when purchasing any new software, the budget often takes the front seat. If you are a new or a growing company, it becomes especially vital that you choose the software that provides value for money. Here is how the tools compare in pricing.

Paychex: Pricing is not straightforward with this tool as they offer separate packages based on the size of your company. On average, according to a third-party website, they have a $200 setup fee and charge $77 per pay period for an organization of 10 employees. If your pay period is less than a month, you pay accordingly.

MobileHR: On the contrary, MobileHR is available at a flat price of $75 per month and stays at this price no matter how many employees you have. It also has all of its features available at this flat rate regardless of the size of your company. Lastly, there are no implementation fees, billings, or contracts. Simply download the app from the App Store and start using it.

Target Market

Paychex caters to all sizes of companies and offers three separate packages for small, medium, and large companies. However, the features are more suitable for large and complex organizations and often small businesses could do with a simpler HCM tool.

MobileHR, on the other hand, is suitable for small businesses with an employee count between 10 and 100. However, it is completely scalable and supports additional employees at no extra cost as your business begins to grow. Its easy-to-use features are valuable for small and big companies alike.

User Reviews

To further aid in your purchase decision, here is a summary of key aspects where Paychex needs to improve, according to customers who have been-there, done-that.

1) Implementation: The process was not smooth for some users and they encountered difficulty with setting up HR tasks, especially vacations.

2) Benefits: Using Paychex’s internal brokers have been troublesome for some users. There were errors in open enrollments.

3) Complicated: For small companies, especially new businesses, this proved to be a complicated tool.

4) Integrations: Some users had a hard time seamlessly connecting payroll and time & attendance. The reporting tools were not user-friendly.

5) Mobile App: Customers found the app to be not user-friendly and data was difficult to access simultaneously.

MobileHR attempts to counter the above challenges by being an easy-to-navigate, 100% mobile app that requires no separate implementation. All of the data is available easily at one place for employees, HR managers, and third-party vendors. Further, this tool is suitable for small companies while being completely scalable for larger companies as well.

Editorial Reviews

Now, let us look at what experts thought about Paychex. Here is a summary of improvements needed in this tool as per technically opinionated users.

1) Pricing: The pricing structure of the solution was found to be complicated and confusing.

2) Limited Features: Several key features such as employee self-service and custom reports are available only in the higher-priced plans.

3) Integration: Integration to third-party accounting software was found to be limited.

MobileHR fares better concerning all the above feature limitations of Paychex. The mobile app comes at a transparent, flat rate and all of its features are available at this price. Further, it seamlessly integrates with external software such as Quickbooks.


When selecting the right tool for HCM, you must remember the purpose behind investing in such a tool. If the intention is to improve your HR team’s efficiency while maintaining low costs, you should go for a tool that does it all and does it well at a transparent price. This is where MobileHR wins the battle. Paychex, on the other hand, although a great cloud-based tool in itself, is complicated and high-priced even for the basic HR tasks. Implementation is also a hassle with this tool. MobileHR, on the other hand, gets you going simply by being there as an app on your smartphone, anytime, anywhere.